Recall: 9527 Series Color Monitors Recall/Repair by IBM


CONTACT: Media Relations

September 22, 1995

(301) 504-7908

Release # 95-171


CPSC And IBM Announce Recall Program To Repair 9527 Series Color Monitor

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the IBM Personal Computer Company of Somers, N.Y. is announcing a program to repair 56,000 color computer monitors. Some of the monitors may have been incorrectly assembled and, if not properly grounded, may pose a shock hazard.

The 17-inch color computer monitors have a 15.4-inch viewable image size. They have been sold directly by IBM, and by authorized IBM resellers for approximately $1000 - $3000 since September 28, 1993. The involved monitors have model numbers 9527-001, 9527-011, 9527-T01, 9527-T21, 9527-005 and 9527-015 located inside the front pull-down panel, or on the information label on the rear of the monitor.

IBM, which reported this matter to the CPSC, has not received any reports of electrical shock.

Owners of IBM 9527 series color monitors in the United States should call IBM at (800)426-7378 to schedule a no-charge repair. No other IBM monitors or equipment are involved in this action.

Media inquiries to IBM can be directed to Keith Lindenburg at 914-697-9711.