Recall: Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair

FOR IMMEDIATE RELEASE
September 18, 2006
Release #06-259
Firm's Recall Hotline: (800) 828-4040
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Canon Desktop Copiers

Units: About 800,000

Manufacturer: Canon Inc., of Japan

Importer: Canon U.S.A. Inc., of Lake Success, N.Y.

Hazard: An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.

Incidents/Injuries: Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire due to the problem with the electrical connection. No injuries were reported.

Description and Models: The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.

Sold by: Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.

Manufactured in: Japan and Thailand

Remedy: Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.

Consumer Contact: For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com


Picture of Recalled Desktop Copiers

Picture of Recalled Desktop Copiers     Picture of Recalled Desktop Copiers