Recall: Longwell Electronics Recalls Power Cord Sets Sold with HP Inkjet Printers

March 7, 2002
Release # 02-115
HP Recall Hotline: (877) 917-4378
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051
HP Media Contact: Jennifer Boggs, (858) 655-4289

CPSC, Longwell Electronics Announce Recall of Power Cord Sets Sold with HP Inkjet Printers

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission, (CPSC), Longwell Electronics, of Brea, Calif., is voluntarily recalling about 2.5 million power cord sets sold with inkjet printers from Hewlett-Packard Company. The connector can break, exposing electrical contacts and posing a shock hazard to consumers.

No injuries or incidents have been reported. This recall is being conducted to prevent the possibility of injury.

The gray, two-wire power cord sets with a LS-7C connector were sold with the following HP printers: HP Deskjet 800 series and 900 series, HP Photosmart 1000 series, 1100 series, 1200 series, and 1300 series inkjet printers. The name "Longwell" is molded on the plug between the blades.

Picture of Recalled HP PhotoSmart Printer
HP PhotoSmart Printer

Picture of Recalled HP Deskjet Printer
HP Deskjet Printer

Picture of Longwell Power Cord
Longwell Power Cord

Picture of Longwell Power Cord Wall Plug
Longwell Power Cord Wall Plug

Department, computer, office and electronic stores including Best Buy, CompUSA, Costco, Office Depot, Office Max, Staples and Wal-Mart stores sold the printers with the Longwell cord sets nationwide between April 2001 and February 2002 for between $100 and $400.

Consumers should stop using these printers immediately and contact HP for a free replacement cord. For more information, consumers can contact HP at (877) 917-4378 anytime or visit the firm's web site at