Recall: Toshiba Recalls Notebook Computer Batteries Due to Fire Hazard

FOR IMMEDIATE RELEASE
August 9, 2007
Release #07-267

Firm's Recall Hotline: (800) 457-7777
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908


Toshiba Recalls Notebook Computer Batteries Due to Fire Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firms named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Rechargeable lithium-ion batteries containing Sony cells used in Toshiba notebook computers.

Units: About 1,400

Computer Importer: Toshiba America Information Systems Inc., of Irvine, Calif.

Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan

Hazard: The lithium-ion batteries can overheat, posing a fire hazard to consumers.

Incidents/Injuries: Toshiba has received three reports outside of the United States of notebook batteries overheating. No injuries have been reported.

Description: The recalled lithium-ion batteries were sold with, or sold separately to be used with the following notebook computer models: Satellite A100, Satellite A105 and Tecra A7. The battery model is printed on the battery.

Model Computer Model Prefix Number
(first 2 digits of serial number)
Model Prefix
(first 6 characters)
Manufacturing Date Range Estimated Retail
Pricing (when sold)
Satellite A100 16, 26, 36, 46 PSAA0U January 1, 2006 – April 30, 2006 About $1,300
Satellite A105 16, 26, 36, 46 PSAA2U
PSAA8U
PSAA9U
January 1, 2006 – April 30, 2006 About $1,000
Tecra A7 16, 26, 36, 46 PTA70U
PTA71U
January 1, 2006 – April 30, 2006 About $700

Sold through: Authorized electronics retailers nationwide from January 2006 through April 2006 for between $680 and $1,300 for the computer systems and for between $90 and $120 when sold separately.

Manufactured in: China (battery packs)

Remedy: Consumers should stop using the recalled batteries and contact Toshiba to receive a free replacement battery. Consumers can continue to use the notebook computers safely, by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received. Consumers should use only batteries obtained from Toshiba or from an authorized Toshiba reseller.

Consumer Contact: For additional information, contact Toshiba at (800) 457-7777 anytime or visit the firm's Web site at www.bxinfo.toshiba.com

Picture of Recalled Computer   Picture of Recalled Computer


Picture of Recalled Battery Pack