Recall: PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard
| FOR IMMEDIATE RELEASE October 30, 2008 Release #09-035 |
CPSC Recall Hotline: (800) 638-2772 |
PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firms named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers
Units: About 35,000 batteries (an additional 65,000 batteries were sold worldwide)
Battery Cell Manufacturer: Sony Energy Devices Corporation, of Japan
Hazard: These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Incidents/Injuries: There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Two consumers experienced minor burns.
Description: The recalled batteries were included with, and sold separately for use in, the following notebook computer models:
| Computer Manufacturer | Units | Notebook Model | Battery Model |
|---|---|---|---|
| Hewlett-Packard | About 32,000 | HP Pavilion: dv1000, dv8000 and zd8000 Compaq Presario: v2000 and v2400 HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600 |
Recalled batteries will have a bar code label starting with A0, L0, L1 or GC |
| Toshiba | About 3,000 | Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55 Tecra: A3, A5, S2 |
n/a |
| Dell | About 150 | Latitude: 110L Inspiron: 1100, 1150, 5100, 5150, 5160 |
OU091 |
The battery model is located on the battery’s label.
Sold by: Computers with the recalled batteries were sold directly by Hewlett-Packard, Toshiba and Dell, through computer and electronics stores nationwide, and through various Web retailers for between $700 and $3000. The batteries were also sold separately for between $100 and $160.
- Hewlett-Packard – sold from December 2004 through June 2006
- Toshiba – sold from April 2005 to October 2005
- Dell – shipped between November 2004 and November 2005
Battery Cells Manufactured in: Japan
Remedy: Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.
Consumer Contacts: For additional information, consumers should contact the manufacturer of their notebook computer:
- Hewlett-Packard Co. – http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
- Toshiba – http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime.
- Dell – http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.
Media Contacts:
- Hewlett-Packard Co. - Mike Hockey at (281) 927-9379 or mike.hockey@hp.com
- Toshiba - Eric Paulsen at (949) 275-7957
- Dell - Jeremy Bolen at (512) 728-8329 or Jeremy_Bolen@dell.com
- Sony - Elizabeth Boukis at (408) 352-4593 or Elizabeth.boukis@am.sony.com
Photos (Hewlett-Packard)
Photos (Toshiba)
Photos (Dell)
