Recall: Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards
Description: This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
Name of product: HEOS 1 Go Pack rechargeable battery packs
Units: About 3,400 (in addition, 240 were sold in Canada)
Hazard: The battery can overheat, posing a fire and burn hazards
Remedy: Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Recall date: September 20, 2016
Incidents/Injuries: None reported
Sold At: Best Buy (Magnolia), Brookstone and online at BestBuy.com and Amazon.com from May 2015 through June 2016 for about $100.
Importers: Denon Electronics (USA) LLC, of Mahwah, N.J.
Manufactured in: China
Consumer contact: Denon toll-free at 844 -759-1987 from 10 a.m. to 10 p.m. ET Monday through Friday and 12 p.m. to 8 p.m. ET on Saturday or online at https://usa.denon.com and click on "Product Recall Information" at the bottom of the page.
Recall number: 16-267