Recall: Honeywell Video System Recall of Security Camera

February 26, 2004
Alert #04-537

CPSC, Honeywell Video System Announce Recall of Security Camera WASHINGTON, D.C. - The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.

Name of product: ADEMCO Rapid/Dome security camera

Units: 689

Manufacturer/Importer: Video Controls Ltd., of Cheshire, United Kingdom. Imported by Honeywell Video Systems of Lewisville, Texas.

Hazard: The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.

Incidents/Injuries: Honeywell received one report of the camera assembly falling from the ceiling. No injuries.

Description: The recalled security camera is an indoor video camera mounted on the wall or ceiling. The camera is covered with a smoked plastic dome measuring about 6 inches in diameter. A mechanism to move the camera and a mounting assembly are also part of the product. The recalled security cameras have these part numbers:


The cameras also have serial numbers within these ranges:

G01 (January 2002) to G12 (December 2002)
H01 (January 2002) to H08 (August 2003).

The serial numbers are located inside the product, on a white label attached to the side of the camera mounting.

Sold at: The recalled security cameras were not sold directly to consumers. They were sold from January 1, 2002, to October 17, 2003, to independent dealers who installed them in commercial buildings. The security cameras sold for approximately $1000 to $1700.

Manufactured in: United Kingdom

Remedy: Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.

Consumer Contact: Call Honeywell at (800) 573-0154 between 8 a.m. and 5 p.m. ET (Monday through Friday).
Honeywell Video System Recall of Security Camera