Recall: Digital Color Printers Recalled by Oki Data Americas Due to Risk of Electrical Shock

October 30, 2007
Release #08-052

Firm’s Recall Hotline: (877) 654-6364
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

Digital Color Printers Recalled by Oki Data Americas Due to Risk of Electrical Shock

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: C9600 Series Digital Color Printers

Units: About 400

Importer: Oki Data Americas, of Mount Laurel, N.J.

Manufacturer: Oki Data Corporation, of Japan.

Hazard: The recalled digital color printers have an internal electrical problem that could result in electrical shock to consumers.

Incidents/Injuries: None reported.

Description: The digital color printers are beige colored and measure 27 inches wide, 25 inches deep and 20 inches high. “Oki Printing Solutions” and model “C9600” are printed on the front of the unit. The following serial numbers are included in the recall. The serial number is located on the back left side of the printer.

Serial Numbers
AA56002655A0 through AA56002804A0
AA58001468A0 through AA58001617A0
AA58002702A0 through AA58002801A0

Sold at: Authorized OKI Printing Solutions Dealers and Solution Providers nationwide from August 2005 through September 2007 for about $3,500.

Manufactured in: Japan

Remedy: Consumers should immediately stop using the recalled printer. Do not touch the printer or attempt to turn it off. Unplug the printer immediately by pulling the plug from the wall socket. Unplug the printer before locating the serial number on the back of the unit. Contact the firm for a free inspection and repair.

Consumer Contact: For additional information, contact Oki Data Americas toll-free at (877) 654-6364 between 8 a.m. and 6 p.m. ET, or visit the firm’s Web site at

Picture of Recalled C9600 Series Digital Color Printer   Picture of Recalled C9600 Series Digital Color Printer