Recall: Hy Cite Enterprises Recalls Royal Prestige Thermal Wall Pots and Pans Due to Burn and Fire Hazard
|FOR IMMEDIATE RELEASE
January 17, 2013
|Firm's Recall Hotline: (800) 609-9577
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Hy Cite Enterprises Recalls Royal Prestige Thermal Wall Pots and Pans Due to Burn and Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Royal Prestige 9-Ply Thermal Wall Cookware
Units: About 1.7 million
Importer: Hy Cite Enterprises LLC, of Madison, Wis.
Manufacturer: Meyer Europe, SRL, of Verdellino, Italy
Hazard: The cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.
Incidents/Injuries: The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.
Description: This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall:
- 1.5 qt. saucepan
- 2 qt. saucepan
- 3 qt. Dutch oven
- 4 qt. Dutch oven
- 6 qt. Dutch oven
- 8 qt. Dutch oven
- 8" skillet
- 10.5" skillet
- 10" paella pan
- 14" paella pan
Recalled pots and pans have a seal including "Thermal Wall" and "9-Ply" imprinted on the bottom of the pot or pan.
Sold at: Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.
Manufactured in: Italy
Remedy: Consumers should stop using the cookware immediately and contact Hy Cite for instructions for sending the cookware to the firm for repair. Damaged pots and pans will be replaced.
Consumer Contact: Hy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.
A Royal Prestige-brand 9-ply "Thermal Wall" pot
A Royal Prestige-brand 9-ply "Thermal Wall" skillet
Recalled pots and pans have "Thermal Wall" and "9-Ply" on the bottom