Recall: Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert)

Description: The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs.

Name of product: Wheat Leaf Crystal Mugs

Units: About 3,300

Manufacturer: STEKLARNA ROGAÅKA D.D., of Slovenia

Hazard: The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

Remedy: Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.

Recall date: February 06, 2018

Incidents/Injuries: Tiffany & Co. has received six reports of the mug breaking when hot liquid was poured into it. No injuries have been reported.

Sold At: Tiffany & Co. stores, online at www.tiffany.com, in the Tiffany & Co. 2017 Home and Accessories catalog and through the "Tiffany For Business" sales channel in the U.S. from October 2017 through December 2017 for about $60.

Importers: Tiffany and Company, of New York, N.Y.

Manufactured in: Slovenia

Consumer contact: Tiffany & Co. at 800-843-3269 from 8 a.m. until midnight ET Monday through Friday, and 8 a.m. until 8 p.m. ET on weekends, or online at www.tiffany.com and click on Frequently Asked Questions for more information.

Recall number: 18-722