Recall: CPSC, Best Lock Corp. Announce Recall of Electronic Door Locks

May 6, 2002
Alert #02-534

CPSC, Best Lock Corp. Announce Recall of Electronic Door Locks

PRODUCT: Door Locks - Best Lock Corp., d/b/a/ Best Access Systems, of Indianapolis, Ind., is voluntarily recalling about 8,000 electronic door locks. The IDH Max™, B.A.S.I.S® G and B.A.S.I.S.® V (Magstrip and Smartcard versions) cylindrical and mortise electronic door lock products are often installed in college and university dormitories, schools and hospitals. The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V products were sold directly or through authorized distributors to the commercial and industrial markets between 2000 and December 2001.

PROBLEM: In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.

INCIDENTS/INJURIES: CPSC and Best Lock have not received any reports of incidents. This recall is being conducted to make sure that products installed in fire-rated applications meet industry standards.

WHAT TO DO: Customers will be contacted directly by Best Acess Systems to receive a replacement product. Products installed in non-fire rated applications and B.A.S.I.S. G mortise products installed in 20-minute fire rated applications will be modified or replaced if requested by the customer. Products installed in 3-hour fire rated applications will be modified or replaced. For more information, call Best Access Systems at (800) 479-9087, between 8:00 am to 5:00 pm EST Monday through Friday, or visit Best's website at For a detailed description and picture of the products, see Best's web site.