Recall: Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard

November 1, 2012
Alert #13-704

Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Hustler and BigDog Lawn Mowers

Units: About 18,000

Manufacturer: Excel Industries Inc., of Hesston, Kan.

Hazard: The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.

Incidents/Injuries: The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.

Description: The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall:

Brand Model Name Type Serial Numbers
Hustler 1500 Riding Greens Riding 10062845 through 11081604
FasTrak Zero Turn riding 10121082 through 11120946
FasTrak Super Duty Zero Turn riding 10091717 through 12054999
Sport Zero Turn riding 10120377 through 12054999
Super Z Zero Turn riding 10109017 through 12054999
TrimStar Walk-behind 11033546 through 12054999
X-ONE Zero Turn riding 10090765 through 12022041
BigDog A Series Zero Turn riding 11100596 through 12054999
C Series Zero Turn riding 11031908 through 12054999
R Diablo Zero Turn riding 12020696 through 12054999
R PowerBar Zero Turn riding 12020892 through 12054999
R Series Zero Turn riding 11021137 through 12054999
T Series Walk-behind 11050815 through 12054999
X Series Zero Turn riding 11039001 through 12054999
X Diablo Zero Turn riding 11090151 through 12054999

Sold at: Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.

Manufactured in: United States

Remedy: Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.

Consumer Contact: Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites www.hustlerturf.com and www.bigdogmowers.com and click on Product Recall Information for more information.



Hustler Lawn Mowers



Picture of recalled Hustler lawnmower

Hustler 1500 Riding Greens



Picture of recalled Hustler lawnmower

Hustler FasTrak



Picture of recalled Hustler lawnmower

Hustler FasTrak SuperDuty



Picture of recalled Hustler lawnmower

Hustler Sport



Picture of recalled Hustler lawnmower

Hustler Super Z



Picture of recalled Hustler lawnmower

Hustler TrimStar



Picture of recalled Hustler lawnmower

Hustler X-ONE



BigDog Lawn Mowers



Picture of recalled BigDog lawnmower

BigDog A Series



Picture of recalled BigDog lawnmower

BigDog C Series



Picture of recalled BigDog lawnmower

BigDog R Diablo



Picture of recalled BigDog lawnmower

BigDog R PowerBar



Picture of recalled BigDog lawnmower

BigDog R Series



Picture of recalled BigDog lawnmower

BigDog T Series



Picture of recalled BigDog lawnmower

BigDog X Series



Picture of recalled BigDog lawnmower

BigDog X Diablo