Recall: Tim Hortons Recall of Travel Mugs

January 24, 2003
Release # 03-075
Firm's Recall Hotline: (888) 601-1616
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Kim Dulic, (301) 504-7058

CPSC, Tim Hortons Announce Recall of Travel Mugs WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Tim Hortons of Oakville, Ontario, Canada, is voluntarily recalling about 6,500 travel mugs distributed in the United States. The lids on some of the mugs can detach allowing hot liquid to leak, posing a burn hazard to consumers.

Tim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.

This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom. The travel mugs were manufactured in China.

Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada sold the mugs from October 2002 through January 2003 for about $15.

Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store. For more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's web site at

Tim Hortons Recall of Travel Mugs

Tim Hortons Recall of Travel Mugs