Recall: Runtal North America Inc. Recall to Replace Runtal Sundance Towel Radiators

October 5, 2004
Alert #05-503

CPSC, Runtal North America Inc. Announce Recall to Replace Runtal Sundance Towel Radiators

The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Customers should stop using the product immediately unless otherwise instructed.

Name of Product: Runtal Sundance Towel Radiator

Units: 200

Manufacturer/Importer: Runtal North America, Inc., Ward Hill, Mass.

Hazard: The towel rack may overheat and rupture when overloaded with towels, releasing heated fluid which could result in a burn injury.

Incidents/Injuries: Runtal has received one report of a Sundance Towel Radiator rupturing, but no injuries have been reported.

Description: The Sundance Towel Radiator is a wall-mounted towel warmer and decorative heater. The product warms towels and provides radiant heat through a thermal element inside the fluid-filled tubular rack.

Sold at: Runtal North America, Inc. at the Web site between November 2003 and July 2004, and through the Web sites of Bed, Bath and Beyond and eQwip on a limited basis between November 2003 and January 2004 for about $300.

Manufactured In: U.S.A.

Remedy: Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system at no cost to the consumer. Sundance is contacting every customer who purchased this product by letter and by phone to arrange for pick-up and replacement.

Consumer Contact: Contact Runtal North America, Inc. at 800-526-2621 between 8:30 a.m. and 5 p.m. ET Monday through Friday. For more information, go to

picture of recalled Towel Radiator