Recall: Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability
April 19, 2011 Alert #11-735 |
Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Spot Satellite Communicator
Units: About 15,400
Manufacturer: Spot LLC, of Covington, La.
Hazard: The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
Incidents/Injuries: Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.
Description: The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.
Sold by: Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549.
Manufactured in: China
Remedy: Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
Consumer Contact: For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement
Spot Satellite Communicator
The ESN is located on a label under the battery
The satellite communicator is bundled with the DeLorme Earthmate PN-60w GPS.
The GPS is NOT subject to this recall