Recall: Aloha Housewares Inc. Voluntary Recall of Radiant Heaters

November 9, 2004
Release # 05-041
Aloha's Hotline: (800) 295-4448
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

CPSC, Aloha Housewares Inc. Announce Voluntary Recall of Radiant Heaters

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firms below. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of product: Aloha radiant heater

Units: About 30,000

Importer/Distributor: Aloha Housewares Inc., of Arlington, Texas

Hazard: Recessed thermal protector may cause a fire hazard if heater is left on while covered by a blanket or similar item.

Incidents/Injuries: None reported.

Description: These electric radiant heaters are Model 02931, with date code 02/07. The model and date code are printed on a silver UL label on the bottom of the heater. The heater is gray, and the name Airtech is printed on the heater.

Sold at: Wal-Mart stores nationwide sold the heaters from mid-September 2002 through April 2003 for about $16.

Manufactured in: China

Remedy: Free replacement heater – Consumers should stop using these recalled heaters immediately and call Aloha Customer Service to arrange for a free replacement.

Consumer Contact: Call Aloha toll-free at (800) 295-4448 between 9 a.m. and 12 p.m., and between 1 p.m. and 4 p.m.CT Monday through Friday, send a FAX to (817) 385-4958, or send an email to consumers also can write to Aloha Customer Service at 841 N. Great Southwest Parkway, Arlington, TX 76011.

Return Procedures: If the heater is subject to the recall, Aloha Customer Service will send the consumer a UPS "call tag" enclosed in a box for the return of the heater. The consumer should remove the "call tag," place the heater in the box, attach the "call tag" to the outside of the box, and give the box to the UPS driver or drop it off at a UPS facility. Aloha will verify that the item is recalled and send a replacement heater at no charge. If the heater is not recalled, Aloha will send it back to the consumer at no charge.

Picture of Recalled Aloha radiant heater