Recall: Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards

December 4, 2012
Release #13-055
Firm's Recall Hotline: (800) 797-5912
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HC Media Contact: (613) 957-2983

Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Jotul and Scan gas fireplace inserts

Units: About 1,200 in the United States and 50 in Canada

Manufacturer: Jotul North America, of Gorham, Maine

Hazard: The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.

Incidents/Injuries: The firm has received one report of an electric shock and burn injury with the recalled fireplace inserts.

Description: This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert.

Model Names Model Numbers Serial Numbers
Jotul GI 450 DVII 350860 30001 through 31056
Jotul GI 450 DV TSI 350861
Scan 45i 350862 1001 through 1182
Scan 45i TSI 350866

Sold at: Independent specialty fireplace and stove stores nationwide and in Canada from June 2010 through September 2012 for about $2,200.

Manufactured in: United States

Remedy: Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.

Consumer Contact: Jotul North America; at (800) 797-5912, from 8 a.m. to 5 p.m. ET Monday through Friday, or online at and click on Consumer Bulletin for more information.

Note: Health Canada's press release is available at

Jotul North America fireplace insert

Jotul North America fireplace insert

Scan fireplace insert

Scan fireplace insert