Recall: Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard

February 16, 2011
Alert #11-723

Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Pre-lit artificial Christmas trees

Units: About 1,333

Importer: Balsam Hill LLC, of Redwood City, Calif.

Manufacturer: Redwood Pacific Limited, of Hong Kong

Hazard: Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.

Incidents/Injuries: None reported.

Description: The trees are safe for indoor use only and are supplied with extension cords with warning labels stating “For indoor use only.” The following models sold before Dec. 21, 2010 are affected by this recall:

Tree Name Model Number Height Lighting Type
Adirondack Evergreen 502 1282 6' Led Clear
Adirondack Evergreen 502 1283 6' Led Multi
Adirondack Evergreen 502 1284 7.5' Led Clear
Adirondack Evergreen 502 1285 7.5' Led Multi
Adirondack Evergreen 502 1286 9' Led Clear
Adirondack Evergreen 502 1287 9' Led Multi
Potted Colorado Mountain Spruce 502 1332 7' Clear
Rockefeller Pine – Giant Tree 502 1464 15' Clear
Rockefeller Pine – Giant Tree 502 1465 15' Led Clear
Rockefeller Pine – Giant Tree 502 1466 15' Led Multi
Rockefeller Pine – Giant Tree 502 1469 20' Clear
Rockefeller Pine – Giant Tree 502 1470 20' Led Clear
Rockefeller Pine – Giant Tree 502 1474 25' Clear
Rockefeller Pine – Giant Tree 502 1475 25' Led Clear
Rockefeller Pine – Giant Tree 502 1476 25' Led Multi

Model numbers for the trees are located on the cartons.

Sold at: Online from October 2007 to December 2010 for between $300 to $10,999.

Manufactured in: China

Remedy: Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord.

Consumer Contact: For additional information and a retrofit kit, contact the Christmas Tree Recall Hotline at (877) 694-2752 between noon and 7 p.m. ET, Monday through Friday, or e-mail the firm at safety@balsamhill.com. Consumers may also visit the firm’s website at www.balsamhill.com/recalls



Picture of Recalled 7’ Potted Colorado Mountain Spruce
7’ Potted Colorado Mountain SpruceAdirondack Evergreen


Picture of Recalled Adirondack Evergreen
Adirondack Evergreen


Picture of Rockefeller Pine – Giant Tree
Rockefeller Pine – Giant Tree


Warning label on the cord indicates 'FOR INDOOR USE ONLY.'

Warning label on the cord indicates “FOR INDOOR USE ONLY.”