Recall: Tristar Products Recall of Steam Cleaner
|Originally issued March 29, 2002, Last Revised May 8, 2006
Note: Phone Number Change.
CPSC and Tristar Products Inc. Announce Recall of Steam CleanerPRODUCT: Steam Cleaners - Tristar Products Inc., of Parsippany, N.J., is voluntarily recalling about 3100 Steam Buggy™ Deluxe Steamers. The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and comes with various cleaning attachments. HSN LP (Home Shopping Network) sold the Steam Buggy Deluxe nationwide from December 2001 through January 2002 for about $129.
PROBLEM: The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers.
INCIDENTS/INJURIES: CPSC and Tristar Products have received reports of 305 incidents, 214 of which involved consumers receiving burns to hands, arms, feet, and body.
WHAT TO DO: Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. For additional information visit the HSN LP's website at www.hsn.com. Consumers were sent direct mail notification of this recall.