Recall: Steam Cleaners Recalled by Thane International Due to Burn Hazard

August 20, 2008
Alert #08-601
Steam Cleaners Recalled by Thane International Due to Burn Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.

Name of Product: H20 Portable Hand Held Steam Cleaners

Units: About 134,000

Importer: Thane International Inc., of La Quinta, Calif.

Hazard: Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.

Incidents/Injuries: Thane has received 27 reports of burn injuries to consumers’ hands and fingers.

Description: The recalled portable hand held steam cleaners are white and dark gray. “H20” and “M” are printed on the steam cleaners. Model number YQ3888 and the “produce code” are printed on a label on the underside of the units. This recall only includes steam cleaners with “produce codes” from 071025 through 080324.

Sold by: Television infomercials nationwide and at and shipped to consumers from December 2007 through May 2008. The steam cleaners were offered as a bonus item with the payment of shipping and handling of $14.95 with the purchase of an H20 Mop.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.

Consumer Contact: For additional information, contact Thane at (800) 388-4490 anytime, or visit the firm’s Web site at

H20 Portable Hand Held Steam Cleaners